Privacy Policy

Last Updated: 05/20/2025

Empire AV Services and Installations LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we may share it, and your rights regarding your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide through forms, inquiries, service requests, and communications, including:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Project address
• Project details and service requests
• Any information you choose to provide in forms or messages

We may also automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Operating system
• Website usage data
• Pages viewed and interaction data
• Referral source information

• Respond to inquiries and requests
• Provide estimates and proposals
• Schedule and manage services
• Improve website functionality and user experience
• Communicate updates and service-related information
• Maintain internal business records
• Detect fraud, misuse, or security issues
• Comply with legal obligations

Cookies may be used to:

• Remember preferences
• Analyze website traffic
• Improve functionality
• Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some website functionality may be affected.

4. Analytics and Third-Party Services

We may use third-party services to support our business and website functionality, including:

• Website analytics providers
• Scheduling tools
• Contact forms
• Customer relationship management systems
• Marketing and advertising platforms

These third parties may collect information according to their own privacy policies.

5. Information Sharing

We do not sell your personal information.

We may share information only when necessary:

• With service providers assisting our business operations
• To process requests or provide services
• To comply with legal obligations
• To protect our rights, property, safety, or security
• In connection with a business transfer, merger, or acquisition

We retain information only as long as reasonably necessary for:

• Business operations
• Service history
• Legal compliance
• Recordkeeping purposes

8. Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.  

9. Your Rights

Depending on your state of residence and applicable laws, you may have rights regarding your information, including:

• Request access to personal information
• Request corrections
• Request deletion of information
• Request information regarding how data is used

Requests are subject to legal and operational requirements.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

12. Contact Information

For questions regarding this Privacy Policy or your information, contact:

info@empireavservices.com
2611 Cypress Creek Pkwy, Ste D101, Houston, TX

All rights reserved.